Dedicated professional with experience in eldercare, hospitality, and team supervision. Skilled in patient support, staff training, and operational oversight across healthcare and service industries.
Delivered direct care to patients, including bathing, dressing, and mobility assistance, under supervision in healthcare settings.
Supervised and trained teams across hospitality and healthcare, ensuring efficient operations and staff development.
Handled customer interactions, resolved complaints, and maintained high service standards in various roles from food service to healthcare.
Managed daily restaurant operations, including scheduling, inventory, and compliance, to ensure operational efficiency.
Lakeland Nursing and Rehabilitation
Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility, Monitored vital signs and reported any changes or abnormalities to the nursing staff, Assisted with medical procedures such as wound care, catheter insertion/removal, and medication administration under...
Chilis
Developed and implemented strategies to improve productivity and streamline processes, Managed daily operations, including scheduling, inventory management, and customer service, Conducted performance evaluations for team members, identifying areas for improvement and implementing training...
CMX Cinemas
Assisted in the management of daily operations, ensuring smooth and efficient workflow, Supervised and trained a team of up to 30 employees, providing guidance and support to maximize productivity, Collaborated with the manager to develop strategies for achieving sales targets and improving...
Applebees
General (Highschool)
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Proficient in Microsoft Office suite, data entry, and POS systems, supporting administrative and operational tasks.
Collaborated with kitchen staff to ensure timely delivery of food orders and maintain high levels of customer satisfaction, Resolved customer complaints promptly and effectively, ensuring a positive dining experience for all patrons, Served as a liaison between front-of-house staff and management...
Pho Bowl
Demonstrated exceptional multitasking skills during peak hours, accurately managing 10 tables, Collaborated with kitchen staff to ensure timely delivery of food orders to customers, Handled cash transactions accurately using POS system while maintaining a balanced cash drawer at the end of each...
