Ashley - Education Assistant

Demonstrated experience with Customer service & client relations.

Demonstrated experience with Telephone, email & face-to-face communication.

Demonstrated experience with Appointment scheduling & message taking.

Demonstrated experience with Basic administration & record keeping.

Demonstrated experience with Cash handling & payment processing.

Assisted teachers with daily classroom activities and lesson support.. Provided one-on-one and small-group assistance to learners.. Supervised learners during class time, breaks, and activities.

Assisted customers via calls, emails, and chats professionally. Handled high volumes of queries in a fast-paced environment. Developed strong communication and problem-solving skills. Maintained accuracy when capturing customer information

Processed customer purchases and handled cash/card transactions. Provided friendly and efficient customer service. Maintained accuracy when handling money and giving change. Kept checkout area clean and organised