Aura - Virtual Assistant with 5+ years in administrative and client support

Handled appointment management, scheduling, and organization of administrative tasks efficiently.

Facilitated effective communication via Slack, messaging platforms, and video content creation.

Utilized CRM systems and monitored data to optimize peak call times and troubleshoot customer issues.

Implemented marketing strategies and provided customer support to enhance client relationships.

Proficient in Microsoft Office suite, Loom video creation, and internet tools for business purposes.