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AXEL

Inside Sales Agent and Client Acquisition Expert in Customer Service and Sales

Contacto

San José, San José, Costa Rica
Disponible en CazVid
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Competencias

Project StrategiesIntermediate

Develops and implements effective project strategies to optimize processes and achieve goals.

Task ManagementAdvanced

Efficiently organizes and prioritizes tasks to enhance productivity and meet deadlines.

LeadershipIntermediate

Guides teams and manages resources to drive project success and team cohesion.

PersuasionAdvanced

Effectively influences clients and stakeholders to achieve desired outcomes.

Learning StrategiesBeginner

Applies new knowledge quickly to adapt to evolving sales and customer service environments.

Educación

Bachelor of Secondary Education
Fidelitas University - Oxford
High School Education Bachelor Degree

Idiomas

SpanishMain Language
EnglishC1

Resumen

Results-driven sales and client acquisition specialist with proven expertise in high-volume outreach, customer engagement, and operations management. Skilled in project strategies, persuasion, and task management, committed to driving growth and efficiency.

Logros Clave

  • Conducted high-volume cold calls to identify potential property sellers, increasing lead generation efficiency.
  • Qualified motivated leads and managed objections to maintain high engagement levels.
  • Handled customer service tasks and guided clients in understanding insurance products, boosting customer satisfaction.
  • Maintained accurate reservation data and supervised facilities management, ensuring smooth operations.

Experiencia

Inside Sales Agent

CONCENTRIX
Jan 2025 - May 2025

Conducted high-volume cold calls to property owners to identify potential sellers., Qualified motivated leads and handled objection handling to maintain engagement., Scheduled appointments between interested homeowners and realtors operating in the same area., Coordinated availability, confirmed appointment details, and ensured a smooth handoff to the realtor., Maintained detailed records in the CRM to support follow-ups and team communication., Managed end-to-end sales process from lead generation to deal closure., Resolved client inquiries, scheduled future meetings, and provided necessary information., Led product presentations during video calls to secure new client acquisitions., Created engaging visual content for marketing emails using various techniques like tutorials and infographics., Ensured seamless customer experience by addressing any issues, including technical or professional concerns.

Client Acquisition Expert

SimplifyPI
Jan 2024 - Jan 2025

Sales Agent

CONCENTRIX
Jan 2023 - Jan 2024

Handled customer service tasks associated with sales., Ensured updated tracking information for shipments., Guided customers to understand insurance products, services, and benefits., Utilized extensive healthcare industry knowledge effectively.

Reservations Agent

Esterillos 506
Aug 2022 - Jan 2023

Maintained current data on reservations from various booking platforms., Supervise facilities management and service provisions., Managed inquiries via multiple communication channels.

Habilidades

Project StrategiesTask ManagementLeadershipPersuasionLearning Strategies
Publicado en CazVid - 2 jun 2026
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