Aylén - Temporada -

Demonstrated experience with Strong interpersonal and communication skills.

Demonstrated experience with Customer service and problem-solving.

Demonstrated experience with Organization and multitasking.

Demonstrated experience with Teamwork in fast-paced environments.

Demonstrated experience with Quick learner.

Led the day-to-day operations of the store, ensuring high-quality service and the smooth running of daily processes.. Handled customer inquiries and resolved issues with a proactive and customer-focused approach.. Created visual and audiovisual content in Canva for social media and managed the posting calendar.. Coordinated communication with suppliers and logistics staff to ensure timely and efficient deliveries.. Managed invoicing, purchase orders and cash-digital payments.. Monitored inventory and stock levels, improving merchandise organization and product availability.. Used Kommo CRM, Meta Business Suite, Microsoft Office, Canva and other digital tools to optimize sales operations and the brand’s social media management.

Served as the first point of contact for customers, providing a warm welcome and guidance throughout their visit.. Provided personalized and efficient customer service in high-demand, fast-paced environments.. Managed the full sales process, including cash and digital payments and cash register operations.. Handled customer inquiries and resolved issues, ensuring a positive experience.. Applied consultative selling techniques through cross-selling and upselling strategies.. Collaborated with the team to achieve sales targets and maintain an organized and efficient operation.

Welcomed and assisted guests and artists upon arrival, providing a warm and friendly first point of contact.. Provided guidance on the facilities, services and daily operations of the space.. Delivered personalized support throughout guests’ stays and followed up on their requests.. Coordinated cleaning, maintenance and accommodation-related needs.. Organized spaces for activities, gatherings and artist residencies.. Maintained direct communication with guests, addressing inquiries and resolving issues in a friendly and efficient manner.