Versatile professional with over 3 years of experience in inventory control, customer service, and sales support. Adept at maintaining stock accuracy, resolving client issues, and ensuring smooth warehouse operations. Committed to delivering high-quality service and operational excellence.
Proficient in stock control, cycle counting, and discrepancy investigations to ensure optimal inventory accuracy.
Experienced in handling customer inquiries, resolving complaints, and maintaining high satisfaction levels.
Strong ability to communicate effectively with clients and team members in diverse settings.
Skilled in order picking, packing, and safe warehouse practices using equipment like pallet jacks and scanners.
Smd technologies (Aquila labour brockers)
Monitor, track and maintain accurate inventory levels.. Perform regular stock count(daily, weekly, monthly and quarterly). Investigate stock discrepancies and report findings.. Ensure stock is stored correctly and safely.
Afrizan BPO
Respond to customer inquiries promptly and professionally.. Handle and solve customer complaints, ensuring customer satisfaction.. Provide accurate information about products, services and company policies.. Process orders, applications, returns and refunds when required.. Maintain customer records by updating account information.
Ikamelo
Issue invoices, sales orders and quotations.. Cash up to the money and balancing float.. Answering call and do follow up about orders.. Receiving stock, doing display, attending shows for promotion and doing customer service.
Prime serve (dsv warehouse)
Picking orders using granite scanners and manual.. Packing order for dispatch.. Scanning the barcodes for product.. Doing cycle count.
Certificate
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