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belen
Assistant Store Manager with 5 years in Retail and Customer Service
Video resume
Contacto
Competencias
Expertise in managing administrative tasks and optimizing organizational processes.
Proven ability to deliver exceptional customer service in diverse and fast-paced environments.
Skilled in analyzing sales data to inform decisions and drive team performance.
Adept at identifying and resolving customer issues efficiently and effectively.
Strong capability in coordinating team tasks to achieve operational goals.
Educacion
Idiomas
Resumen
Dynamic professional with extensive experience in retail management and customer service, skilled in administrative support and team coordination.
Logros Clave
- Improved sales performance by analyzing weekly KPIs and implementing team training strategies.
- Successfully managed customer service operations in high-pressure environments, enhancing customer satisfaction.
- Efficiently coordinated administrative tasks, leading to a 20% improvement in process efficiency.
- Streamlined inventory management processes, reducing stock discrepancies by 15%.
- Designed and implemented a new scheduling system that improved staff productivity.
Experiencia
Asistente Administrativa y Contable
Desempeño inicial en rol administrativo rotativo, brindando soporte en distintos sectores de la organización.. Atención al cliente en call center, y manejo de agendas.. Recepción y coordinación.. Gestión de turnos, derivación de consultas y soporte administrativo general.. Desempeño como cajera, realizando manejo de caja, cobros y control diario.. Incorporación al Departamento Contable, comenzando con tareas operativas y evolucionando progresivamente en responsabilidades.. Registración contable en Libro Diario utilizando el sistema Memory Conti.. Contabilización diaria de cajas y control de movimientos.. Registro y control de facturas de crédito.. Conciliación de cuentas de proveedores, control de pagos y facturación.. Liquidación y cierre mensual de IVA.. Carga y presentación de documentación ante DGI.. Gestión de comprobantes y facturación de profesionales independientes (honorarios) para liquidaciones fiscales mensuales.. Apoyo en tareas de cierre contable mensual y anual, control de documentación.
Asistente de Ventas
Procesos de venta, apertura y cierre de caja.. Atención al cliente en tienda y por teléfono.. Organización y manejo de mercadería y stock.
Atención al Cliente y Hostelería
Atención al cliente en entornos internacionales y multiculturales.. Gestión de pedidos, pagos y resolución de incidencias.. Trabajo en entornos de alto ritmo manteniendo un trato profesional y orientado al cliente.. Adaptación rápida a nuevos procedimientos y equipos de trabajo.
Assistant Store Manager
Daily operational supervision of the sales floor and team coordination.. Staff scheduling and task organization.. Monitoring sales KPIs and individual sales performance.. Weekly sales analysis and reporting through spreadsheets and control sheets.. Stock control, replenishment, and inventory support.. Cash handling, cash counts, and payment control.. Customer service and issue resolution.
Barista
Customer service in international and multicultural environments.. Order management, payment handling, and issue resolution.. Worked in fast-paced environments while maintaining professional and customer-oriented service.. Quick adaptation to new procedures and work teams.
Administrative & Accounting Assistant
Customer service and call center support.. Reception and schedule management.. Appointment coordination and administrative support.. Accounting entries in General Ledger (Memory Conty).. Daily cash bookkeeping and transaction control.. Credit invoice registration and control.. Supplier account reconciliation, payment control, and invoicing.. Monthly VAT settlement and reporting.. Preparation and submission of documentation to DGI.. Support in monthly and annual accounting closing tasks and document control.
Sales Assistant
Sales processes and cash register opening/closing.. In-store and phone customer service.. Merchandise organization and stock handling.
Habilidades
Transcripcion del Video
Tourist Book Position Applicant
Hi, hello, my name is Belen. I am from Uruguay and I am 27 years old. I am applying for the remote tourist book position because I have experience in administration, in customer service, and in customer support. I worked for almost two years in very tourist cities as Amsterdam, and I also worked in Germany, where I learned a lot and I improved my English, so I think I am a really good fit for this position.
Tourist Book Position Applicant
Hello, my name is Belen, I'm from Uruguay and I am 27 years old. I am applying for the remote tourist book position. Well, I have experience in administration and in customer service. Also, I work in customer support. I work in the Netherlands and in Germany where I could make my English grow a lot. So, and also I work with many tourists in...
Tourist Worker
Hi, hello, my name is Belen. I'm from Uruguay, and I am 27 years old. I'm applying for the remote tourist worker position because I have experience in administration, I am studying administration, and I also used to work in customer service and customer support. I worked for almost two years in the Netherlands and in Germany in real tourist places, so that I think that makes me a really good fit for this position.
tourist booker
Hi, hello, my name is Belén. I'm 27 years old and I am from Uruguay. And I am applying for the remote booker position, tourist booker position, because I have a...
Tourist Booker
Hello, my name is Belan. I am from Uruguay and I am 27 years old. I am applying for the remote position as a tourist booker because I have a really good experience in administration. I'm also studying accounting and administration. Apart from that, I used to work in customer service and I worked for almost two years in Europe, so I'm really used to tourists and so.
tourist booker
Hi, hello, my name is Belen. I'm from Uruguay and I am 27 years old. I am applying for the remote tourist booker position because I have experience in administration, in customer service. I also worked for almost two years in Europe, in Amsterdam and in Germany, where I experienced this possibility to work with tourists. And that's why I think I am a really good fit.
tourist booker
Hello, my name is Belen, I'm 27 years old, and I am from Uruguay. I am applying for the remote position as a tourist booker. I have experience in administration, in customer service. Also, I used to work in super tourist cities as Amsterdam. I also worked in Germany, so I improved my English and I know how to work in these kind of environments. So I think I am...
Tourist Booker
Hello, my name is Belen, and I'm from Uruguay, 27 years old, and I am applying for the remote position as a tourist booker. Well, I have experience in administration and accounting administration. I also work in customer service in really busy tourism cities as Amsterdam and also in Germany, so I'm...
tourist bookkeeper
Hello, my name is Belén, I'm 27 years old and I am from Uruguay. I am applying for the remote position as a tourist bookkeeper. I have experience in administration, solid experience in customer service, and I really think that my profile fits with this position. I am really organized and I am looking for something that can make me...
tourism bookkeeper
Hi, hello, my name is Belia Sanoval. I'm from Uruguay. I'm 27 years old and I would like to apply to the remote position as a tourism bookkeeper. I have experience in administration, in customer service, and accounting, so I feel like my profile fits really well with this position. I am really open to learn also.