Experienced in fast-paced operational environments, combining warehouse logistics, customer care, and laboratory skills. Dedicated to efficiency, accuracy, and excellent service delivery.
Experienced in delivering professional, prompt, and effective support to clients and patients.
Skilled in sample preparation, machine setup, and adherence to lab protocols.
Proficient in inventory management, task execution, and safety compliance within warehouse settings.
Capable of addressing basic software and hardware issues, supporting operational continuity.
Amazon Fulfillment Center
Perform a variety of tasks under the supervision and sometimes without supervision of a manager.. Self perform tasks using my own body and judgement of the situation.. Perform tasks that involve the use of a computer.. Communicate with other associates as well as management using apps.. Communicate with other associates as well as management in face to face situations. Perform a variety of tasks that require manual labor.
Embry Women's Health
Performed high quality customer service by greeting patients upon arrival in a prompt and professional manner.. Performed data entry into Microsoft Excel to provide accurate credentials of patients.. Communicated with my supervisors with updates of the day through the phone or company messenger/app.
Paradigm Laboratories
Performed extractions from samples that held covid tests of patients.. Placed said samples into a sample block; prepared sample blocks for light cycle.. Setup a light cycle machine before, during, and after for sample block.. Entered patients information into an Excel spreadsheet for accurate patient credentials.. Labeled samples that did not register properly.
High school diploma
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Home Depot
Stocked, organized, cleaned, set up the shelves.. Used a mobile device to scan and verify products.. Assisted customers. Assisted other associates. As well as assisted higher level employees.
Citi
Provided exceptional customer service on the phone for clients trying to reconcile credit accounts for Costco.. Multitasked by using a computer (navigated multiple screens at once), a phone and phone system, and talked with customers.
Walmart
Performed customer service in the Deli Department.
La Olla Mexican Grill
Cleaned dishes. Sanitized prep area to health code. Prepped vegetables and meat
Convergys
Performed high levels of customer service when patients would call Walgreens to have prescriptions refilled by addressing the caller in a professional manner.. Entered information into the software system provided by caller for accreditation and accuracy.. Followed HIPPA. Followed instructions from management.