Mechatronics engineer with 4 years of experience in remote technical support and customer service, specializing in hardware and software troubleshooting for international clients.
Troubleshooting hardware and software issues remotely for clients using specialized apps
Provided customer support and call center functions in a remote setting to international clients
Worked with English native speakers to deliver effective remote technical support
Diagnosed and resolved hardware and software issues remotely using tools like TeamViewer and Anidis
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