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Competencias
Demonstrated experience with Microsoft Office Suite.
Demonstrated experience with Document control.
Demonstrated experience with Data Capture.
Demonstrated experience with Time Management.
Demonstrated experience with Attention To Detail.
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Professional profile
Experiencia
Service Consultant
Assisted customers with transport bookings, enquiries, and travel information. Processed payments, refunds, and reservations. Handled customer complaints and resolved service issues promptly.. Coordinated with drivers and operations staff to ensure smooth service delivery. Maintained accurate customer and booking records. Provided information on routes, schedules, and transport services. Prepared daily reports and reconciled transactions. Delivered excellent customer service while maintaining company standards
Admin Clerk
Maintained accurate records and organized filling systems. Schedule appointment and manage calendars. Prepared documents, reports, and correspondence. Entered and updated data in company databases. Assisted customers and handled general office inquiries. Processed invoices and maintained office supplies. Supported management with day-to-day administrative tasks
Personal Assistant
Managed the executive’s calendar, appointments, and meetings. Screened phone calls, email, and correspondence. Prepared reports, presentations and medical documents. Maintained confidential records and handled sensitive information. Organized files and ensured sufficient operations. Liaised with clients, suppliers, and internal staff. Assist with general administrative support tasks
Data Capture
Captured and entered data accurately into company systems and databases. Verified information and corrected data errors when necessary. Maintained confidential records and files. Prepare reports and updated spreadsheets using Microsoft Excel. Processed documents and ensured information was complete and accurate. Worked efficiently to meet daily and weekly entry targets
SERVICE CONSULTANT
Assisted customers with enquiries and provided product or service information. Resolved customer complaints professionally and efficiently. Processed applications, transactions, and account updates. Maintained accurate customer records and documentation. Identified customer needs and recommended suitable solutions. Worked closely with team members to achieve service targets. Ensured compliance with company policies and procedures. Delivered excellent customer service while building positive client relationships