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Boitumelo
Personal Assistant to the Managing Director
Contacto
Competencias
Proficient in managing calendars, correspondence, and office operations to ensure smooth business functions.
Experienced in managing pension benefits, processing claims, and ensuring regulatory compliance.
Skilled in maintaining effective communication channels with clients, vendors, and internal teams.
Capable of organizing domestic and international travel, as well as corporate events and meetings.
Educación
Resumen
Versatile professional with over 7 years of experience in executive support, pension fund administration, and stakeholder engagement. Adept at streamlining processes, managing complex schedules, and ensuring compliance.
Logros Clave
- Streamlined executive scheduling and travel logistics, enhancing operational efficiency.
- Managed pension fund administration, ensuring compliance and timely benefits processing.
- Coordinated board meetings and prepared detailed reports, supporting strategic decision-making.
- Built strong stakeholder relationships through effective communication and liaison.
- Consistently improved office workflows through document drafting and event planning.
Experiencia
Personal Assistant to the Managing Director
Managed and organized executive’s calendar and schedules. Handled office communication, including emails and calls. Coordinated domestic and international travel arrangements. Drafted, reviewed, and edited documents and reports. Maintained a structured filing and records system. Liaised with stakeholders and assisted in event planning
Sales Assistant
Marketed and sold various retail products. Managed customer sourcing and advertising. Handled product ordering and stock receiving. Delivered orders to clients directly. Managed business finances and petty cash. Maintained client relationships and repeat business
Fund Secretary to the Principal Officer and Board of Trustees
Managed fund administration and trustee operations. Organized meetings and prepared official minutes. Updated policies and processed benefits amendments. Drafted reports for board review and compliance. Liaised with external parties including actuaries and auditors. Provided member support and coordinated trustee events
OPS Specialist – Pension Benefits
Administered pension fund user access and records. Processed payroll file transfers and death claims. Consulted with beneficiaries and conducted investigations. Responded to queries and resolved payment issues. Maintained accurate pension data systems. Traced unclaimed benefits and updated records
Administration Officer
Administered housing loan applications via pension fund. Processed applications and forwarded to fund administrator. Notified employees of application status. Filed documentation and handled incoming inquiries. Provided clerical support and maintained loan records
Customer Services
Issued and dispatched telegrams via phone. Filed all incoming and outgoing communication. Handled customer queries and service follow-ups. Maintained records for communication accuracy. Assisted with daily office administrative support