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Bonnie
Candidate Experience Manager
Contacto
Competencias
Demonstrated experience with Full-Cycle Recruiting.
Demonstrated experience with Onboarding Process.
Demonstrated experience with High-Volume Hiring.
Demonstrated experience with Employer Branding.
Demonstrated experience with Transaction Processing.
Educación
Idiomas
Resumen
Professional profile
Experiencia
Candidate Experience Manager
Owned end-to-end candidate communication for licensed agent and customer service roles, guiding new hires through the onboarding process and ensuring successful Day One starts.. Partnered cross-functionally with recruiters, onboarding teams, and HR Business Partners to deliver a seamless and engaging candidate experience.. Designed and implemented a comprehensive communication strategy that significantly improved candidate engagement and onboarding completion rates.. Managed high-volume communication as the sole point of contact for over 2,500 candidates in 2025, maintaining consistent, timely, and personalized interactions.. Achieved an outstanding 94% retention rate in 2025 through proactive engagement and support.. Coordinated new hire experience initiatives, including company swag distribution, to enhance culture and early employee connection.. Served as a trusted post-Day One resource, supporting new hires with company navigation and general inquiries.. Leveraged strong organizational and data-driven decision-making skills to track progress, optimize processes, and improve outcomes.
Senior Recruiter
Partnered with a team of recruiters to execute high-volume, competitive market hiring strategies, consistently securing top-tier talent in fast-paced environments.. Strengthened employer branding and improved candidate experience by enhancing job descriptions, refining compensation strategies, and leveraging employee referral programs.. Utilized video interviewing tools to build meaningful candidate relationships and streamline hiring timelines.. Demonstrated strong proficiency in Workday, effectively managing full-cycle recruiting processes and candidate pipelines.
Senior Recruiter
Sourced, screened, and interviewed candidates for permanent positions, using advanced techniques, including internet sourcing, database mining, and networking.. Defined, implemented, and executed recruiting and sourcing strategies to meet staffing requirements of twenty-eight stores located in Arizona, Nevada, Utah, Idaho, Washington, and Oregon.
HR Administrator
Planned, organized, and executed new hire orientation for world’s largest manufacturer of furniture. Transformed candidates into employees through robust training and onboarding process developed in conjunction with C-level HR leader.. Presented and onboarded new hires during two-day orientation.. Established working relationships with regional directors and managers to focus on turnover and retention.. Partnered with HR manager on compliance and regulations.
Office Supervisor
Supported senior leadership and store operations through customer document management, calendar organization, collateral preparation for meetings, and general office administration for retail location.. Innovated and implemented new file management techniques to increase productivity.. Supported retail sales associates with written sales and deliveries.. Improved delivery reports by 80% to reach or increase monthly sales goals.. Negotiated with unsatisfied customers wanting to cancel orders before involving store / sales managers.. Trained office team to be more efficient on process and procedures.
Customer Service Representative
Processed customer-driven transactions such as refunds and returns, complaints, reschedules, and other inquiries.
Office Assistant
Provided professional business management support to dignitaries and government officials.. Managed scheduling, meetings, training sessions, workshops, and presentations.. Presided as bi-lingual in English and Navajo language translating for tribal dignitaries.
Office Clerk
Provided administrative level and project support including analysis, report writing, action tracing, and conference setup.. Analyzed and updated program documents and expenditure reports and organized and maintained electronic records.. Verified, logged, and mailed environmental samples to laboratory for results.. Maintained accounts receivable for travel and company expenses.