Results-driven professional with extensive experience in sales, collections, and client relations. Adept at negotiating, managing customer expectations, and adapting to diverse environments to achieve organizational goals.
Skilled in building strong client relationships and managing customer expectations to ensure satisfaction.
Proficient in applying sales strategies, negotiating, and closing deals across diverse markets.
Experienced in negotiating payment plans and agreements to maximize outcomes for clients and the company.
Capable of adjusting approach to different client needs and dynamic environments effectively.
Vida Software & Media Company
Cold calls to USA clients to offer debts settlements and close deals every day.. Applying sales strategics and funnel over the script to achieve daily goal of business with client signing the agreements over the phone.. In charge to follow client payments, following up theirs accounts and provide to them post sales assistance via email, text or by call.
SNAP FINANCE COMPANY
Help to update customer’s info on their profiles and collected money or negotiate the best way to bring the account current by setting expectations and dates and amount of money to pay include it the payment method.
PTS OUTSOURCING COMPANY, AMAZON
Oversaw the request placed by the Amazonians in Canada.. Applied soft skills to treat a sensitive process to the Amazonians.
Bill Gosling Outsourcing
Reaching customers over the phone to negotiate a payment to get the account current.
High School
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TERIS GLOBAL INVESTMENTS (SSG)
Receiving calls from people that already signed up to a monthly charge of an online Credit Score monitoring service.. Attempt to retain their business with soft skills and techniques.
EQUIFAX CREDIT BUREAU
Get the order of the activation of the promotional code from the customer and review customer personal information.. Activate a promotional code to obtain a monitoring service for customer’s information.
