Bradly - Customer Service Supervisor with 5+ years in Outsourcing & Retail

Provided client relations and handled inquiries to ensure customer satisfaction in various environments.

Supervised daily retail operations, managed inventory, and maintained quality standards.

Led teams at Bill Gosling Outsourcing, facilitating training and performance monitoring.

Utilized data systems to optimize collection processes at RJM Abogados.

Started as a Customer Care Agent, handling client requests, resolving issues, and ensuring customer satisfaction., Promoted to Floor Support for 2 months, providing real-time support to agents, solving inquiries, and enhancing team productivity., Currently working as a Supervisor (4 months),...

Delivered customer service in fast-paced environments, solving inquiries and ensuring customer satisfaction., Supervised daily operations, including inventory management, quality control, and staff coordination., Developed teamwork and multitasking skills.

Managed accounts receivable and collections, ensuring timely payments., Maintained positive client relationships, ensuring satisfaction and retention., Utilized data management systems to optimize collection processes.