Brando - Customer Service Specialist with diverse experience in client support and data management

Used effective communication skills to assist customers and resolve inquiries.

Applied critical thinking to handle customer issues and process improvements.

Prepared and maintained technical documentation related to customer support processes.

Utilized Zendesk platform to manage customer tickets and support requests.

Updated consumer’s personal information., Uploaded documents to consumer’s profile.

Assisting customers with shipping information, design, and relevant details about the product., Updating customer accounts to ensure they receive the best experience., Assisting customers with account access., Verifying customer accounts and payments, among other tasks.