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Brenda
Asistente Virtual Freelancer (Remoto)
Contacto
Competencias
Applied statistical techniques to interpret complex data sets and generate insights.
Created interactive dashboards and visual reports to present findings clearly.
Utilized SQL queries for data extraction and database management tasks.
Conducted comprehensive market analyses to support strategic planning.
Educación
Resumen
Experienced data analyst specializing in market research, data visualization, and process optimization.
Logros Clave
- Led the development of a comprehensive dashboard that increased data accessibility for the marketing team
- Streamlined data collection processes, reducing report generation time by 30%
- Conducted detailed market trend analyses that informed strategic decisions
Experiencia
Asistente Virtual Freelancer (Remoto)
Gestión remota de soporte administrativo y digitación para múltiples clientes internacionales., Mantener bases de datos precisas y asistencia virtual eficiente.
Agente de Customer Service
Soporte a clientes globales en un entorno de alta demanda., Garantizar una atención eficaz cumpliendo KPIs.
Agente de Customer Service
Resolver incidencias de clientes y liderar soporte en piso., Utilicé Salesforce y Microsoft Office para coordinar flujos y brindar mentoría.