Results-driven Data Analyst with 5 years of experience in analyzing complex datasets, developing visual dashboards, and supporting strategic decision-making in market research environments.
Utilized statistical tools and techniques to analyze complex datasets, deriving insights that supported business strategies.
Executed complex queries to extract and manipulate data from large databases for reporting and analysis purposes.
Created dashboards and reports using tools like Tableau to communicate findings effectively to stakeholders.
Applied statistical techniques to identify trends and forecast future outcomes based on historical data.
LEAN SOLUTIONS
Coordinate the movement of cargo across the United States, ensuring on-time pickups and deliveries., Communicate and exchange information regarding cargo status, routing instructions, documentation, and any potential delays., Keep cargo status records accurately updated in the appropriate systems or databases., Negotiate competitive freight rates and manage transit times to meet operational needs., Oversee distribution activities and monitor shipment budgets to ensure cost-effective operations., Keeping daily production records., Scheduling machine maintenance., Maintain updated purchase orders and inventory in the different platforms of the company., Supervise the production status and the condition of the machines.
SOPLAS S.AS
ATLANTIC INTERNATIONAL BPO
Handle customer complaints, provide appropriate solutions and alternatives within the time limits., Respond thru inbound calls and chats the customer inquiries regarding quotes, orders, status, complaints, returns, and warranties of their tickets., Maintain daily recordings and documentation of issues and resolutions in a database.
Certificate in Industrial Logistics
BA Industrial Engineering
High School Diploma
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Worked closely with cross-disciplinary teams to align data insights with business goals and deliver actionable recommendations.