Brian - Data Analyst with 3 years of experience in the finance industry

Utilized statistical tools to interpret complex datasets and generate actionable insights.

Designed queries for data retrieval, supporting various reporting requirements.

Created and maintained complex spreadsheets and pivot tables for data organization.

Developed dashboards using tools like Tableau to communicate data insights clearly.

Coordinate and manage daily logistics pickups for Daylight Transport clients., Ensure timely availability and pickup of LTL shipments., Monitor shipment progress and provide proactive status updates to clients., Manage last-minute pickup requests and resolve issues promptly., Collaborate with warehouses and customer service teams to optimize operational efficiency.

Delivered high-quality customer support via inbound calls, addressing user inquiries effectively., Ensured high customer satisfaction through clear communication and timely issue resolution.

Provided clinical and psychosocial support to students., Developed and implemented mental health promotion and prevention programs., Managed mental health projects, coordinating multidisciplinary teams.

Managed marketing and publicity initiatives., Scheduled appointments and provided customer service to clients.