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Brianna

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Contacto

San Pedro Sula,Cortés Department,Honduras
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Competencias

Clear & effective communicationIntermediate

Demonstrated experience with Clear & effective communication.

Active listeningIntermediate

Demonstrated experience with Active listening.

EmpathyIntermediate

Demonstrated experience with Empathy.

Problem-solvingIntermediate

Demonstrated experience with Problem-solving.

PatienceIntermediate

Demonstrated experience with Patience.

Educacion

Biomedical Engineering
Universidad Tecnológica Centroamericana
Completed 2024
High School Diploma
Eternity Christian School and Institute
Completed 2019

Idiomas

enNative

Experiencia

Pharmacy Assistant

Farmacia Santa Clara
November 2020 - February 2023

Supported medication sales, patient service, and inventory management., Contributed to improving equipment handling protocols and ensured proper storage conditions for temperature-sensitive medications.

Patient Support Concierge

Cygnus Pacific
April 2024 - August 2024

Contacted patients to notify them when medications were ready for pickup., Coordinated directly with medical offices to request prescription refills or schedule patient appointments for medication evaluations.

Clinical Implementation & Training Lead

ST MEDIC-EDAN
January 2025 - August 2025

Led clinical implementation & training for EDAN’s OB/GYN line., Acted as liaison between clinical and technical teams to integrate systems into workflows., Delivered hands-on training to physicians, sonographers, and nurses., Supported real-time scanning and troubleshooting; tailored system settings for clinical needs., Helped optimize technology use, enhancing both patient outcomes and workflow efficiency.

Customer Service Representative

Hispanos de Éxito
June 2023 - December 2023

Provided assistance with Honduran passport processing, appointment scheduling, document verification, and general inquiries., Offered clear guidance and empathetic support to ensure a smooth and efficient experience for all applicants.

Customer Service Representative

UnifyCX
October 2024 - December 2024

Assisted customers with a range of issues including card problems, password resets, late shipments, and website customization for wedding sites., Responded to inquiries promptly, troubleshooted technical and billing questions, and coordinated with internal teams to resolve order or delivery complications.

Habilidades

Clear & effective communicationActive listeningEmpathyProblem-solvingPatience
Publicado en CazVid - 17 may 2026
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