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B

Brigeth

Customer Service Agent with bilingual communication skills in call center environments

Contacto

Cereté, Córdoba, Colombia
Disponible en CazVid
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Competencias

Customer ServiceIntermediate

Handled customer inquiries, managed deliveries and returns, ensuring resolution and satisfaction.

Bilingual CommunicationIntermediate

Provided support in both Spanish and English in chat-based customer service interactions.

Microsoft Office ExcelBeginner

Utilized Excel 2016 for managing information and supporting administrative tasks.

Educational SupportBeginner

Participated in teaching-related activities, assisting educators and engaging with students.

Educación

Licenciada
Licenciada en Educación básica con énfasis en humanidades-ingles
Completed 2022
Bachiller
Colegio Antonio Nariño
Completed 2016

Idiomas

InglésAvanzado

Resumen

Motivated professional with bilingual skills, experienced in customer support, handling logistics, and educational support roles. Adept at managing customer interactions and utilizing Microsoft Office tools.

Logros Clave

  • Gained experience in customer service and handling deliveries and returns at TELEPERFORMANCE.
  • Contributed to educational activities as a Practicante Docente at INSTITUCION EDUCATIVA POLICARPA SALAVARRIETA.
  • Developed bilingual communication skills through role as Agente Bilingüe Chat.

Experiencia

Practicante Docente

INSTITUCION EDUCATIVA POLICARPA SALAVARRIETA
Sep 05, 2021 - Nov 20, 2021

Agente Bilingüe Chat

TELEPERFORMANCE
2022 - 2025

Atención al cliente, manejo de entregas y devoluciones

Habilidades

Customer ServiceBilingual CommunicationMicrosoft Office ExcelEducational Support
Publicado en CazVid - 17 may 2026
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