Customer service professional with hands-on experience in social media management, incident monitoring, and operational support. Adept at handling client communications and assisting in monitoring systems.
Handled social media channels to support customer engagement and communication.
Provided front-line support in client interactions and social network management.
Utilized Office Suite and incident monitoring software to execute daily tasks.
Gained basic experience in incident management and monitoring systems.
CIEMSA
VIDA Servicio de acompañantes
SAINE
Profesorado con especialidad en Derecho
Licenciatura en Ciencia Política
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Supported monitoring operations at CIEMSA through various administrative tasks.
