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Cael
Apprentice Mechanic and Office Assistant with 8 years in Automotive and Customer Service
Contacto
Competencias
Skilled in assisting with mechanical repairs on various vehicles, ensuring operational efficiency.
Proficient in engaging with customers and resolving inquiries to enhance overall satisfaction.
Experienced in managing front office tasks including reservations and customer communication.
Knowledgeable in maintaining safety protocols and assisting stakeholders in aviation environments.
Adept at assembling and managing meal services to meet diverse dietary requirements.
Educacion
Idiomas
Resumen
Dedicated professional with extensive experience in automotive, customer service, and office roles. Proven track record of enhancing operational efficiency and customer satisfaction.
Logros Clave
- Successfully assisted in the repair and maintenance of various vehicles, enhancing service efficiency at Westside Motorbike Rentals.
- Managed front office operations at Go Dirty Tours, improving customer response times and satisfaction.
- Contributed to the construction of essential water infrastructure in rural Fiji, promoting community health and accessibility.
- Streamlined ticket sales and reservations at Northern Air, resulting in a notable increase in customer bookings.
- Ensured food service quality and compliance with dietary needs as a Catering Attendant at Air Terminal Services.
Experiencia
APPRENTICE MECHANIC AND OFFICE ASSISTANT
Understudying senior mechanics in various repair stages of quad bikes, motorbikes and car repairs.. Assisting in serving customers who walked in for bookings and reservations.. Answering switchboard.
ATTACHEE – RESERVATIONS AND OFFICE ADMINISTRATION
Solely attending to front office duties such as answering telephone queries, handling international customer queries.
PIPE FITTER
Construction of water catchments and concrete water storage facilities in rural areas, also slabs for outside areas.. Digging trenches and pipe laying, general pipe repairs.. Installation of shower heads and water faucets.
RESERVATIONS AGENT AND PORTER
Conducted ticket sales and flight reservations via telephone calls, emails, various social media platforms and face to face interactions.. Responsible for ground operations such as baggage handler and also aircraft marshaling.. Check-in Agent – seat assignment, baggage tagging, issued load sheets and flight manifests to pilots, manual issuing of tickets for domestic flights.. Cleared Medi-Evac flights and tended to wheelchair passengers.
ROW BOY
Packing of groceries and delivery. Replenishing of food items on shelves. Liaising with stakeholders for items to be readily available.
AVIATION SECURITY
Protecting civil aviation from any act of unlawful interference.. Assisting tourists, locals and other stakeholders within work jurisdiction.. Responsible for air side ground duties, TSA secondary checks and P.L.A. Gs secondary screenings.. Making hourly reports in a incident report book at the posted site.
CATERING ATTENDANT
Assembling meal trays according to passenger dietary needs, including special meal requests.. Assembling business and economy class cutleries and meals.. Ensuring meals maintained the correct temperature before flights disembarked.. Loading and offloading of meal carts.. Undertook duties as a cabin cleaner ensuring flight were clean and sanitized before disembarking.