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Camila
Marketing AI Operations Assistant
Contacto
Competencias
Experiencia demostrada en AI Output Evaluation.
Experiencia demostrada en Human-in-the-Loop Evaluation.
Experiencia demostrada en AI Agent Auditing.
Experiencia demostrada en Agent Trajectory Review.
Experiencia demostrada en Quality Assurance (QA).
Educacion
Idiomas
Resumen
Marketing AI Operations Assistant buscando nuevas oportunidades
Experiencia
AI Analyst
Evaluate and audit the output of a production AI scheduling agent operating across email, SMS and iMessage — roughly 300 loops per week, reviewed end to end rather than as isolated replies: the execution loop behind each request, the full conversation thread through to a booked meeting, and the feedback loops through which corrections return to the system.. Read and interpret raw JSON configuration structures that drive the agent's scheduling logic — including selectors, effects, event treatments, protected/overridable event rules, scheduling limits and buffers — to verify that the agent's behavior matches the intended configuration during audits.. Write the rubrics and evaluation guidelines the review team works from, and train and onboard new reviewers on how to apply them consistently.. Entrusted with audit and peer-review responsibilities beyond the original statement of work after consistently exceeding performance expectations; validate the evaluations produced by other reviewers as a quality checkpoint for the team.. Trace recurring failure modes — ambiguous multi-party threads, conflicting availability, tone mismatches — and turn them into structured written feedback that informs how the agent is trained, correcting output to an executive-assistant standard of accuracy, tone and formatting.
Social Media & Operations Manager
Built and grew the venue's Instagram and TikTok presence over 12 months, producing video, event teasers and reactive trend content that generated over 1M views and extended reach well beyond its local Bogotá audience.. Sourced and approached 10 international DJs and multiple national artists, negotiated terms and coordinated their logistics end to end, then acted as their local point of contact and live EN/ES interpreter throughout each event.. Developed brand partnerships and collaboration agreements, coordinating brand activations hosted at the venue with external partners.. Ran daily operations — artist hospitality, logistics, supplier communication, budget tracking and the event calendar — for a venue on a continuous programming schedule, including operational support for a partnership initiative between the venue and the Bogotá city government.
English & French Instructor (Teaching Practicum)
Served as teacher of record for English language instruction to 1st- and 2nd-grade students at Colegio Nuevo Gimnasio, designing lesson plans, activities and assessments suited to early-literacy learners, as part of a two-year mandatory teaching practicum for her degree.. Concurrently designed and delivered French courses for adult learners at Fundación Centro Altos del Cabo, building course structure and materials adapted to adult learning needs.. Used AI content-generation tools — ChatGPT, Claude and Gemini to draft and refine lesson content, Canva AI and Gamma to build presentations, and Grammarly for language quality — as part of the day-to-day course-building workflow.
Freelance Translator & Editor (EN–ES)
Translated and localized educational and marketing content in both directions, adapting register, idiom and cultural references rather than rendering text literally.. Edited and proofread copy for clarity, tone and terminology consistency, delivering publication-ready files on agreed deadlines.. Managed the full client cycle independently: scoping, quoting, delivery and revision rounds.
Bilingual Customer Service Agent
Resolved customer requests by phone and email in English and Spanish for international accounts, meeting contact-center service-level and quality targets.. Logged and tracked every interaction in CRM systems, keeping case data accurate and usable for downstream reporting.. De-escalated complex and repeat cases, adapting explanations to each customer's technical level.