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Camila

Administrative Assistant with 5+ years of remote support in real estate and customer service

Video resume

Customer Service Agent
Bilingual and detail-oriented Administrative Assistant with over five years of remote work experience in real estate, coldcalling, and customer service for U.S.-based companies. Skilled in deadline management, task prioritization,...

Contacto

Colombia, Huila Department, Colombia
Abierto a remoto
Disponible en CazVid
Contactar via CazVid

Competencias

Virtual AssistanceExpert

Performed remote administrative support, including email management, appointment coordination, and data entry.

Legal TranslationAdvanced

Translated and transcribed official legal documents, ensuring accuracy and confidentiality.

Customer ServiceAdvanced

Provided timely assistance and effective solutions to clients via chat and phone across U.S.-based companies.

Lead GenerationIntermediate

Conducted outbound calls to generate insurance leads in the Texas market, supporting sales efforts.

Task & Contract ManagementAdvanced

Organized transaction timelines, contract deadlines, and coordination of schedules for multiple clients.

Educacion

TEFL Certificate
3D Animation Technician
B2 English Certificate
High School Diploma
Primary Schooling

Idiomas

SpanishNative
EnglishB2

Resumen

Experienced virtual assistant and customer service professional with over five years supporting U.S. companies in real estate, insurance, and telecom sectors. Skilled in document translation, client communications, and admin operations.

Logros Clave

  • Provided virtual administrative support to a U.S. real estate agent, managing contracts and client communications
  • Translated legal documents including asylum declarations, court statements, and certificates with accuracy and confidentiality
  • Conducted outbound lead generation calls for insurance services, enhancing client outreach for Allstate Insurance

Experiencia

Administrative Assistant

Telecentenial
March 2023 - March 2024

Provided virtual administrative support to a licensed real estate agent in the U.S., ensuring timely contract processing and follow-up., Maintained organized records of transaction timelines, contract deadlines, inspection schedules, and client communications., Handled email correspondence, data...

Legal Document Translator

Nickel Translations
2018 - Present

Translated and transcribed legal documents including asylum declarations, birth/marriage certificates, and court statements., Ensured accuracy, confidentiality, and clarity in official immigration documents.

Lead Generator

Allstate Insurance
2022 - 2023

Conducted outbound calls to generate leads for home and auto insurance (Texas campaign)., Delivered client-focused service to increase conversion rates.

Customer Service Agent

Accedo 24/7 (AT&T)
2020 - 2021

Assisted U.S.-based AT&T customers via chat, providing effective solutions and ensuring positive service experiences.

Habilidades

Virtual AssistanceLegal TranslationCustomer ServiceLead GenerationTask & Contract Management
Publicado en CazVid - 3 jul 2025
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