Multilingual Customer Service & Interpretation Specialist | CazVid

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Camila Wasinger

Paraná, Entre Rios, Argentina

Bilingual Conference Interpreter with Customer Service Expertise

  • Provided real-time interpretation services at conferences and meetings, ensuring clear bilingual communication.
  • Built and maintained professional relationships with clients and colleagues in diverse settings, demonstrating cultural awareness.
  • Managed guest services effectively, resolving complaints and ensuring smooth hotel operations.
Language Interpretation
Expert
Delivered accurate and timely interpretation in English and Spanish across various professional settings.
Customer Service
Advanced
Provided personalized assistance, managed inquiries, and resolved complaints to enhance client satisfaction.
Communication
Advanced
Effectively conveyed information across language barriers and between departments for seamless interactions.
Sales & Marketing
Intermediate
Promoted products and services, organized displays, and developed rapport with clients to encourage repeat business.
Hospitality Management
Intermediate
Handled guest check-ins/outs, coordinated bookings, and delivered personalized service at the hotel.

Languages

English
Fluent
Spanish
Fluent
June 2024 - Present
Bilingual Conference Interpreter
Free lance
Interpreted at conferences, seminars, and meetings, providing real -time translation services in both English and Spanish., Assisted speakers and attendees in understanding complex topics by delivering clear and accurate interpretations., Worked under pressure to deliver high -quality interpretation, ensuring the effective communication of ideas across language barriers., Built strong relationships with clients and colleagues by maintaining professionalism, confidentiality, and an understanding of cultural nuances.
September 2023 - Present
Sales Associate
Extra Large XL
Provided personalized customer service, assisting clients in finding the right clothing and accessories to meet their needs., Managed inventory, organized store displays, and promoted sales by highlighting product features and current promotions., Processed transactions and handled customer returns and exchanges, maintaining high standards of accuracy and professionalism., Developed rapport with clients, leading to increased repeat business and positive reviews.
November 2022 - April 2023
Hotel Receptionist
Esquina
Managed guest check -ins and check -outs, addressing inquiries and providing concierge services, ensuring smooth operations and guest satisfaction., Resolved customer complaints in a professional and empathetic manner, enhancing guest retention and fostering positive relationships., Managed booking systems, coordinated with other departments to ensure guest needs were met promptly, and handled both cash and credit transactions efficiently., Delivered personalized service by anticipating guest needs, offering local recommendations, and ensuring an exceptional experience during their stay.
🎓
HigherSelf
Medical - Legal Interpreter Certification course
Completed June 2024
🎓
FASTA University
Auxiliary Pharmaceutical Technician Course
Completed April 2023

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