Dedicated Data Analyst with expertise in retail and e-commerce environments, specializing in data reporting, dashboard development, and cross-department collaboration.
Performed data collection, cleaning, and analysis to support business insights.
Created complex spreadsheets and pivot tables to analyze sales data.
Queried databases to extract relevant data for reporting purposes.
Prepared reports and presented findings to stakeholders clearly and concisely.
Foundever
Customer support and guidance., Problem solving., Management of basic and advanced situations., Service channels.
McDonald’s
Customer service., Food preparations., Cleaning and maintenance., Meeting standards.
Bill Gosling Outsourcing
Collection of overdue accounts., Customer-oriented service., Handling objections., Client negotiation.
High School Diploma
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