Experienced in customer service, sales, and digitization with a focus on telecom and financial sectors. Skilled in active listening, critical thinking, and time management to support business objectives and customer satisfaction.
Utilized in customer interactions to accurately identify needs and provide appropriate solutions.
Managed multiple tasks and responsibilities effectively across roles involving sales, digitization, and customer service.
Applied in sales roles managing product offerings and credit information for telecom and financial services.
Employed to resolve customer issues and support digitization tasks effectively.
Concentrix
Collect money, Offer customer service for Bank Capital One
GSS Covisian Group
Digitization and legalization of cell phone sales for Claro Colombia
Contento BPS
Cell phone sales for Claro Colombia
Colombia ESL SAS (Open English)
Sale of intangible products, Management of credit information
Academic Bachelor's Degree
Academic Bachelor's Degree
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Shown willingness to adapt and learn across different roles such as sales, digitization, and customer service.
