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Customer Service & Virtual Assistance with 5+ years of experience
Provided assistance and support to bank customers, resolving inquiries and issues.
Aimed to handle remote administrative tasks and client communication effectively.
Articulated clear and empathic communication as part of customer service and bilingual roles.
Progressed from B1 to C1 in English, enabling better client interaction and understanding.
Dedicated professional with experience in call centers and customer support, fluent in English, committed to problem-solving and client satisfaction.