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Carlos

Customer Service Specialist with Nearly 3 Years in B2C and Technical Support

Video currículum

Customer service specialist
Manage inquiries, solve issues and maintain clients

Contacto

Bucaramanga, Santander, Colombia
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Handled customer inquiries and issues to ensure client satisfaction.

Technical SupportIntermediate

Provided technical assistance and problem-solving for clients.

Recruitment & ScalingIntermediate

Participated in recruiting and scaling operational processes.

Client Relationship ManagementAdvanced

Maintained ongoing communication with clients to foster loyalty.

Resumen

Experienced in managing inquiries, technical support, and recruitment processes in the BPL industry, demonstrating adaptability and a commitment to customer satisfaction.

Logros Clave

  • Managed customer inquiries and resolved issues, maintaining client satisfaction
  • Gained experience across recruiting, scaling, and technical customer service roles
  • Developed versatile skills applicable to various positions within the BPL industry

Habilidades

Customer ServiceTechnical SupportRecruitment & ScalingClient Relationship Management
Publicado en CazVid - 3 jul 2025
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