Detail-oriented professional experienced in legal documentation, customer service, and data management with a proven ability to support legal operations and enhance team efficiency.
Prepared and managed legal notices, motions, and court filings efficiently.
Handled client inquiries, account updates, and provided training to agents.
Imaged, maintained, and validated legal, tax, and confidential files, ensuring accuracy.
Backed up senior team members and supported workflow management within records department.
Legal Soft
Legal Clerk for the Evictions Department., Assist Case Manager in preparing Eviction Notices, 7-30 Day Notices, Constable Instructions, Motions to Dismiss, Motions to Rescind, Motions to Virtually Appear, Complaints., File Complaints, Motions, and Instructions with the Court depending on their...
Alorica De Guatemala
Answer calls from clients regarding payments, credits, new accounts, closing accounts, and anything regarding updating client’s information., Transfer calls to different departments as needed to fulfill the needs of the client’s call., Provide training to agents in English so they can better...
24-7 Innovative Solutions
Answer calls from clients regarding payments, credits, new accounts, closing accounts, and anything regarding updating client’s information., Transfer calls to different departments as needed to fulfill the needs of the client’s call.
Quetzaltrekkers
Business Management
High School Diploma
Led training and group activities as a tourist guide, motivating groups and ensuring safety.
Volunteer for an NGA (ONG) that provided housing and schooling for abandoned kids on the street., Responsible for meeting all the guidelines and itineraries established by the NGA., Responsible for training tourist guides, leading tourist’ groups, and making decisions that keep the group safe.,...
EOG Resources
Responsible for the process of imaging and maintenance of accounting files and Legal files., Image, Quality Control of Meta Data, Validations, and Delivery of electronic files through API Imaging, DocManager, and Kofax., Responsible for Imaging and maintenance of Tax files as well as confidential...