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Carlos

Legal Clerk with 5+ years of experience in legal and administrative roles

Contacto

Guatemala City, Guatemala, Guatemala
Abierto a remoto
Disponible en CazVid
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Competencias

Legal Documentation ManagementAdvanced

Prepared and managed legal notices, motions, and court filings efficiently.

Customer ServiceAdvanced

Handled client inquiries, account updates, and provided training to agents.

Record Management & Data EntryAdvanced

Imaged, maintained, and validated legal, tax, and confidential files, ensuring accuracy.

Team Support & Workflow CoordinationIntermediate

Backed up senior team members and supported workflow management within records department.

Public Speaking & LeadershipIntermediate

Led training and group activities as a tourist guide, motivating groups and ensuring safety.

Educación

Business Management
University of Houston- Downtown
Completed May 1995
High School Diploma
Robert E. Lee High School
Completed June 1991

Idiomas

EnglishC1

Resumen

Detail-oriented professional experienced in legal documentation, customer service, and data management with a proven ability to support legal operations and enhance team efficiency.

Logros Clave

  • Assisted in preparing various legal documents including Eviction Notices and Motions, ensuring compliance with jurisdictional requirements.
  • Maintained accurate tracking and management of legal documentation for court proceedings.
  • Provided customer service and training in call center environments, enhancing team communication and client handling skills.

Experiencia

Legal Clerk

Legal Soft
March 2024 - October 2024

Legal Clerk for the Evictions Department., Assist Case Manager in preparing Eviction Notices, 7-30 Day Notices, Constable Instructions, Motions to Dismiss, Motions to Rescind, Motions to Virtually Appear, Complaints., File Complaints, Motions, and Instructions with the Court depending on their...

Customer Service Agent

Alorica De Guatemala
February 2022 - November 2023

Answer calls from clients regarding payments, credits, new accounts, closing accounts, and anything regarding updating client’s information., Transfer calls to different departments as needed to fulfill the needs of the client’s call., Provide training to agents in English so they can better...

Customer Service Agent

24-7 Innovative Solutions
March 2020 - January 2022

Answer calls from clients regarding payments, credits, new accounts, closing accounts, and anything regarding updating client’s information., Transfer calls to different departments as needed to fulfill the needs of the client’s call.

Tourist Guide Volunteer

Quetzaltrekkers
July 2018 - February 2020

Volunteer for an NGA (ONG) that provided housing and schooling for abandoned kids on the street., Responsible for meeting all the guidelines and itineraries established by the NGA., Responsible for training tourist guides, leading tourist’ groups, and making decisions that keep the group safe.,...

Records Assistant II

EOG Resources
February 2010 - July 2015

Responsible for the process of imaging and maintenance of accounting files and Legal files., Image, Quality Control of Meta Data, Validations, and Delivery of electronic files through API Imaging, DocManager, and Kofax., Responsible for Imaging and maintenance of Tax files as well as confidential...

Habilidades

Legal Documentation ManagementCustomer ServiceRecord Management & Data EntryTeam Support & Workflow CoordinationPublic Speaking & Leadership
Publicado en CazVid - 3 jul 2025
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