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Carlos
Medical Professional with 8+ years in healthcare and patient support
Contacto
Competencias
Delivered high-quality patient care, managing treatments, and medical records.
Administered therapy treatments and performed functional evaluations for patient recovery.
Created and maintained accurate medical records in compliance with regulations.
Provided clear communication, translated documents, and handled patient and client interactions effectively.
Handled case work, document translation, and client management for legal cases.
Educación
Idiomas
Resumen
Experienced in patient care, medical procedures, documentation, and bilingual communication, with a focus on delivering compassionate and compliant healthcare support.
Logros Clave
- Managed the Prior Authorization Medication Process at SMB Medical, ensuring timely prescription approvals.
- Performed various therapeutic procedures including laser and soundwave therapy at Metro Point Medical.
- Provided medical and humanitarian aid, translated medical documents, and managed case work for asylum, visas, and family petitions.
Experiencia
Medical Assistant
Provided excellent patient care and customer service., Managed the Prior Authorization Medication Process to ensure timely approval of prescriptions., Created and maintained medical records, ensuring accuracy and compliance with regulations., Reviewed and processed health insurance payments, verifying coverage and handling discrepancies.
Physician Assistant
Administered laser therapy for rehabilitation and pain management., Performed soundwave therapy for patient recovery and pain relief., Conducted functional capacity evaluations to assess patient mobility and treatment progress.
General Doctor
Acted as medical intern, providing medical knowledge and practical knowledge., Worked as a translator and interpreter of Spanish and English., Provided medical and humanitarian aid to communities in need.
Provided customer service and client data management on Microsoft platforms., Handled asylum case work, juvenile visas, family petitions and VAWA cases., Translated documents from Spanish to English., Scheduled appointments and managed customer service in both Spanish and English.
Customer service
Informed customers on side effects, correct dosage and proper storage of over-the-counter medicines., Instructed individuals on proper use of blood pressure monitors and other medical devices., Ordered medical, office and other supplies according to expected pharmacy needs.
Medical Laboratory Assistant
Scheduled tests and procedures for patients on physician's orders, following up with individual patients to provide reminders., Troubleshot problems and diagnosed human system faults., Maximized customer engagement and satisfaction by delivering excellent customer service.