Demonstrated experience with Team Leadership.
Demonstrated experience with Conflict Resolution.
Demonstrated experience with Emotional Intelligence.
Demonstrated experience with Creativity.
TELEPERFORMANCE
Provided service for Liberty Latin America – Panama as BackOffice operations leader, analyzing and distributing workflow.
TELEPERFORMANCE
Line relocation at Teleperformance, contracted as a technical support agent for Liberty Latin America – Puerto Rico.
TASKUS
As a content moderator, I ensured accurate enforcement of policy guidelines. After eight months of strong performance, I advanced to Team Leader, successfully managing a team of 16 to meet shared operational goals.
TASKUS
Promoted to Team Leader after nine months as a Content Moderator, gaining a strong operational perspective. Led a team of 16, prioritizing people development and goal achievement through coaching and support.
PSYCHOLOGY
TECHNOLOGIST IN MULTIMEDIA PRODUCTION
TECHNICIAN IN MULTIMEDIA DESIGN AND INTEGRATION
TECHNICAL HIGH SCHOOL DIPLOMA
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