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Carlos
Customer Support & Sales Specialist with diverse tech and client service experience
Contacto
San Salvador, San Salvador Department, El Salvador
Disponible en CazVid
Competencias
Microsoft Office 365Intermedio
Applied Microsoft Office 365 tools for daily documentation, communication, and reporting tasks.
Customer ServiceIntermedio
Provided support and assistance to clients in various customer representative roles.
Technical SupportBeginner
Assisted users with technical issues in IT support roles at Arraya Solutions.
Sales & Client ManagementBeginner
Handled inside sales and customer interaction at C3controls and other companies.
Educacion
BACHELOR OF MARKETING
Universidad Andrés Bello
Completed Currently date
BILINGUAL HIGH SCHOOL
ITEXSAL (Instituto Técnico de Ex Alumnos Salesianos)
Completed 2017
Idiomas
SpanishBilingual
EnglishBilingual
Resumen
Experienced in customer service, technical support, and inside sales, with proficiency in Microsoft Office 365 and client communication.
Logros Clave
- Progressed through multiple customer service roles across telecommunications and BPO industries
- Gained experience in technical support, inside sales, and client management
- Developed proficiency in Microsoft Office 365 for various operational tasks
Experiencia
Customer Representative
TELUS
October 2021 - March 2022
Customer Representative
Teleperformance
April 2022 - November 2022
IT Tech support
Arraya Solutions
December 2022 - February 2023
Customer Representative
Glass Mountain BPO
March 2023 - October 2023
Customer Representative
Tech Americas
October 2023 - January 2025
Inside Sales Representative
C3controls
February 2025 - September 2025
Habilidades
Microsoft Office 365Customer ServiceTechnical SupportSales & Client Management
Publicado en CazVid - 17 may 2026