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Carlos
Data Analyst with 3 years of experience in market research
Contacto
Competencias
Applied statistical techniques to interpret market research data and generate insights.
Created dashboards and visual reports using tools like Tableau to communicate findings.
Utilized SQL for querying databases and extracting relevant data sets.
Developed complex spreadsheets and pivot tables to analyze data efficiently.
Educacion
Resumen
Experienced data analyst specializing in market research, data interpretation, and visualization.
Logros Clave
- Led data collection and analysis for multiple market research projects.
- Developed dashboards to visualize key metrics for clients.
- Collaborated with cross-functional teams to interpret data insights and support decision-making.
Experiencia
Sales Agent
Sales representative and later on as sales mentor, In charge of deliver KPI, Responsible to develop sales skills and follow up on new representatives
Team Lead Service Delivery
Develop teams / group of agents that vary from 9-20 people in different periods of time, Managed specialty teams and OJT team, Gained a deep understanding of the learning process and early stages of the agent’s development
Collections Lead
Contact customers and former customers to resolve outstanding balances, Develop payment plans, Recovery process follow up and negotiation