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Carlos
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Contacto
Competencias
Demonstrated experience with Commercial Aviation.
Demonstrated experience with Private Piloting.
Demonstrated experience with Security Operations.
Educacion
Idiomas
Experiencia
Damage Analyst and Direct Negotiations
Damage assessment on different kinds of damage related to vehicles in the USA, and negotiations with the different insurance companies and body shops., Verify all damage estimates comply with policies of the different insurance companies like parts usage, labor rates, total loss thresholds rules., Comply with all documentation necessary to send the damage assessment to the insurance company.
Airline Duty Manager
Manage every single airport operation including irregular operations and emergency situations., Ensure employee productivity as well as airline policies, offered services and create a positive work environment., Conflict resolution within irregular operations and emergency situations, make sure customers are happy with the service and products offered by the airline., Inspect all airport facilities, ground, and properties to ensure regulatory compliances., Report daily operations, unusual incidents/accidents, discrepancies and take corrective action if necessary.
Passenger Service Agent/ Flight Operations Agent/Security Trainer
Ensure passengers journey by verifying their documents as passport and visas to comply immigration necessities in the destination as well in the transit country., Keep constant communication with Atlanta Headquarters to verify the flight plan, Load Plan, Fuel Load to make a safer flight., Maintain constant training with our third parties and thus maintain a record of the agents that meet our aviation safety standard.
Customer Service Agent
Ensure passengers journey by verifying their documents as passport and visas to comply immigration necessities in the destination as well in the transit country.
International Training Coordinator/ Passenger Service
Ensure passengers journey by verifying their documents as passport and visas to comply immigration necessities in the destination as well as in the transit country., Ensure all the new CSA were able to apply the knowledge taught by the trainers and be aware of all the airline policies and what to offer to our clients in an irregular operation such as flight delays, flight cancellations., Courses at my command, Passenger Service, Check In and Ticket Counter Services, Airlines Policies, Airline Security Program, Travel Documents, Ticket Sales, CRM.
Security Agent
This position was based on Airlines Security. Some of the responsibilities were to scan every bag checked from the ticket counter, verify the perimeter where the airplane stands or overnight, verify passports and visas prior the boarding process.