Experienced customer service and revenue cycle management professional with diverse roles in client support, billing, and chat support.
Provided customer support through multiple channels, including phone and chat platforms.
Managed billing processes in the Acute Billing Department, ensuring accuracy and timeliness.
Utilized verbal and written communication skills to deliver clear, effective service.
Demonstrated ability to prioritize tasks efficiently in customer service and billing roles.
24/7 Intouch - Booking.com campaign
Health Prime - Acute Billing Department
Concentrix - Supercell campaign
Professional
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Collaborated with team members across roles to deliver seamless customer experiences.
