Demonstrated experience with English.
Demonstrated experience with Spanish.
Demonstrated experience with Microsoft Office (Excel, Word, Powerpoint).
Demonstrated experience with Decision Making.
Lisinski Law Firm
Manage client outreach and sales communications for immigration related services., Maintain accurate records of leads and customer retention., Applied persuasive communication and customer service techniques to achieve targets.
Gaming Tech Support Agent
Delivered technical support through Zendesk to gaming clients., Troubleshooting issues and guiding customers step by step to resolution., Utilized strong customer service skills to maintain client satisfaction.
Customer Support Agent
Provided appointment scheduling support during the COVID-19 vaccination campaigns., Delivered clear communication to a diverse customer base under high volume conditions.
Finance and Banking Degree
Bachiller en Ciencias y Letras
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Demonstrated experience with People Oriented.
