Experienced in customer service, sales, and team leadership across banking, telecommunications, and hospitality sectors. Skilled in conflict resolution, communication, and delegation, committed to delivering excellent service and driving team success.
Applied conflict resolution skills to resolve client issues and improve customer satisfaction.
Utilized excellent communication to facilitate effective interactions with clients and team members.
Led teams in customer service roles, delegating tasks and ensuring service standards were met.
Handled managerial responsibilities with seriousness to maintain operational integrity.
Proactively addressed customer needs and team issues to improve overall service delivery.
ITALIAN RESTAURANT IN USA
CHASE BANK
ACTINVER (MEXICAN BANK)
AT&T
BACHELOR DEGREE
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