Dedicated professional with expertise in customer support, technical assistance, and sales within telecommunications and travel sectors.
Handled customer support, sales, and refunds across travel and telecommunications industries.
Provided technical assistance for Quicken, Quicken for Mac, and other systems at WORLD CONNECTION.
Owned a client portfolio as a Business Advisor, selling services to SMBs.
Experienced with systems such as Worldspam, Apollo, Sabre, and Shares for travel and database management.
TRANSACTEL GUATEMALA
ATENTO GUATEMALA THRYV
Worked as a business advisor with own client’s portfolio, Selling the THRYV to small and medium sizes businesses.
WORLD CONNECTION
Technical support for Quicken, Quicken for Mac, sales and refunds, Floor support, technical support and team leader.
NEARSOL – CONVERGENCE
Sprint operator, collections, customer service.
ATENTO GUATEMALA “ORBITZ AND CHEAPTICKETS”
Business Administration
Business Administration
Bilingual Secretary Diploma
High School Diploma
Elementary sixth-degree
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Supervised teams and provided floor support to ensure operational efficiency.
Travel support, Airline tickets sales, Customer service for domestic and international flights., Worked with worldspam, apollo, sabre and shares system.
