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Catherine

Collections Specialist

Contacto

Pasig, National Capital Region, Philippines
Disponible en CazVid
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Competencias

Customer Service

Demonstrated experience with Customer Service.

Communication

Demonstrated experience with Communication.

Basic Computer Skills

Demonstrated experience with Basic Computer Skills.

Housekeeping and organization

Demonstrated experience with Housekeeping and organization.

Sales and Merchandising

Demonstrated experience with Sales and Merchandising.

Educación

ASSOCIATE IN COMPUTER TECHNOLOGY
STI College
2013 - 2015

Resumen

Professional profile

Experiencia

Collections Specialist

Foundever Asia
Apr 2023 - Apr 2024

Negotiated payment arrangements and explained payment options.. Maintained accurate account documentation.. Met collection and performance goals while providing professional customer service.

Customer Service Representative

Telephilippines Inc
May 2024 - Oct 2024

Assisted customers with account inquiries, billing concerns, and service requests.. Resolved customer issues while maintaining high customer satisfaction.

Senior Associate – Appointment Scheduler

WNS Global Services Philippines Inc.
Oct 2024 - Aug 2026

Managed inbound and outbound calls to schedule, modify, and confirm customer appointments.. Coordinated appointment schedules while ensuring accuracy and compliance with client guidelines.. Assisted customers with appointment-related inquiries and provided timely resolutions.

Cashier

Star Appliances Inc.
Oct 2022 - Mar 2023

Processed customer purchases accurately and efficiently.. Handled cash, card, and digital payments.. Assisted customers with product inquiries and transactions.. Maintained an organized and accurate cash register.

Customer Advisor

Concentrix CVG Philippines
Jun 2022 - Oct 2022

Assisted customers by phone with account inquiries and concerns.. Provided accurate information and resolved customer issues promptly.. Documented customer interactions using company systems.. Delivered excellent customer service while meeting performance goals.

Pharmacy Assistant - Cashier

MerryMart Grocers Inc.
Dec 2021 - May 2022

Assisted customers with pharmacy products.. Processed payments and maintained inventory.. Ensured cleanliness and organization of the work area.

Pharmacy Assistant - Cashier

Pharmaceutical Manpower Agency
Jul 2019 - Nov 2021

Assisted pharmacists with daily operations.. Handled cashiering and inventory monitoring.. Provided quality customer service.

Sales Clerk

Supervalue Inc.
Nov 2018 - May 2019

Assisted customers with product selection.. Replenished stocks and maintained product displays.. Ensured cleanliness and organization of the selling area.

Housekeeping Attendant

Starcom Manpower Allied Services
Jan 2016 - Sep 2018

Cleaned and maintained guest rooms and public areas.. Replenished room amenities and supplies.. Ensured cleanliness, safety, and guest satisfaction.

Habilidades

Customer ServiceCommunicationBasic Computer SkillsHousekeeping and organizationSales and Merchandising
Publicado en CazVid - 26 ago 2026
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