Dedicated professional with over 5 years in customer service and logistics. Skilled in invoicing, shipment planning, and documentation processes, with a strong focus on accuracy and efficiency.
Processed invoices and recorded payments accurately, resolving billing discrepancies in customer service roles.
Coordinated shipment schedules and selected transport modes to enhance logistical efficiency.
Utilized active listening and clear communication to manage customer inquiries and coordinate logistics.
Prepared and reviewed customs documentation including Bills of Lading, Commercial Invoices, and Certificates of Origin.
Majorel
Invoicing and Billing, Generating Invoices, Issuing accurate bills to customers via email, Recording Payments, Matching checks, wire transfers, or credit card payments to the correct customer account, Process invoices in the system, Identification and resolution of billing discrepancies
Lean Solutions Group
Shipment Planning and Scheduling, Route Optimization: Selecting the most efficient transport modes, Booking Shipments: Coordinating with freight forwarders or trucking companies to schedule pickups and deliveries, Documentation and Compliance, Customs Documentation: Preparing and reviewing Bills of...
Architect
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Resolved billing discrepancies and handled shipment issues through active problem-solving skills.
