Experienced in BPO, customer service, and back office operations with a strong focus on logistics and financial processes. Bilingual in English and French, adept at managing tracking, tracing, and customer inquiries efficiently.
Provided bilingual customer support in call centers, assisting clients with inquiries, sales, and issue resolution.
Handled financial cashposting, tracking shipments, and verifying insurance documents in various roles.
Fluent in English and French, facilitating effective communication in global or multilingual customer service settings.
Managed and tracked product shipments and drivers, ensuring accurate delivery timings and package status updates.
Teleperformance Colombia
Kollect SAS
Convergys Colombia
Outplex
Health Prime Colombia
PSYCHOLOGY