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Bilingual Agent Call Center Selling Cars in Dealership
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Competencias
Provided bilingual customer support in call centers, assisting clients with inquiries, sales, and issue resolution.
Handled financial cashposting, tracking shipments, and verifying insurance documents in various roles.
Fluent in English and French, facilitating effective communication in global or multilingual customer service settings.
Managed and tracked product shipments and drivers, ensuring accurate delivery timings and package status updates.
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Resumen
Experienced in BPO, customer service, and back office operations with a strong focus on logistics and financial processes. Bilingual in English and French, adept at managing tracking, tracing, and customer inquiries efficiently.
Logros Clave
- Gained extensive experience in BPO customer service, sales, and back office functions across multiple companies.
- Proficient in managing track and trace operations, verifying insurance documentation, and handling financial cash posting.
- Developed bilingual communication skills in English and French, enhancing customer interactions and support efficiency.