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C

Camila

Customer Service & Multimedia Specialist with 5+ years in Retail, Events, and Content Creation

Contacto

Medellín, Antioquia, Colombia
Disponible en CazVid
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Competencias

Customer ServiceIntermediate

Handled customer inquiries, resolved issues, and guided clients through online shopping, improving overall customer satisfaction.

Video Editing & ProductionIntermediate

Edited and assembled video content using Premiere Pro and DaVinci, supported live broadcasts, and managed technical setups at events.

Photography & Photo EditingIntermediate

Captured product images, edited photos via Photoshop, and supported freelance photography projects for brands.

Graphic Design & AnimationIntermediate

Created visual materials, animations, and tutorials for internal use, leveraging Adobe tools and design principles.

Technical Support & Equipment ManagementIntermediate

Operated camera equipment, managed lighting and technical setup at events, ensuring smooth operations.

Educacion

Bachelor's Degree
Universidad de Medellín
Completed COMPLETED
Psychology
Universidad CES
Theater, Acting and Impro
Teatro Nacional
English
Eurocentres

Idiomas

EnglishIntermediate to advanced

Resumen

A dedicated professional with over 5 years of experience in customer support, video editing, photography, and graphic design. Skilled in technical setups, content production, and client engagement, with a focus on delivering high-quality results across diverse environments and projects.

Logros Clave

  • Streamlined customer support processes at Walmart, guiding clients through online transactions and improving the shopping experience.
  • Managed technical setups and video editing for university events, ensuring smooth broadcasts and capturing high-quality footage.
  • Designed branded graphics and produced animated content, enhancing internal communication and staff engagement at Concentrix-Rappi.

Experiencia

Customer Service Representative

Walmart

Handled customer calls and guided clients through online purchases, Assisted customers step by step during the shopping process

Collector

Empower

Ask for the bills of each patient and call the lawyers to ask for it, Make documents of each patient to translate the cases

Photography Assistant

Freelance Photographer

Captured product images for independent brands, Edited photos using Photoshop

TV Center Assistant

UDEM University

Operated as second camera in university events, Acted as switcher for live YouTube broadcasts

Designer and Animator

Concentrix-Rappi

Created branded graphic materials, Developed gamification and interactive animations for internal audiences, Produced corporate and tutorial videos for staff

Habilidades

Customer ServiceVideo Editing & ProductionPhotography & Photo EditingGraphic Design & AnimationTechnical Support & Equipment Management
Publicado en CazVid - 17 may 2026
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