Dedicated support specialist with over 5 years of experience in troubleshooting, customer engagement, and communication. Committed to delivering effective solutions and improving customer satisfaction.
Applied analytical skills to resolve a wide range of technical and customer service issues efficiently.
Utilized active listening to understand customer needs and provide tailored solutions.
Handled customer inquiries, ensuring satisfactory resolution and maintaining positive relationships.
Effectively conveyed information and instructions in support interactions.
Grade 11
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