Versatile professional specializing in restaurant management, customer service, and operational administration. Skilled in inventory control, supplier negotiation, and team coordination with over a decade of diverse experience across hospitality and sales sectors.
Managed inventory processes and supplier coordination to maintain quality standards while controlling costs.
Provided customer support across multiple roles, resolving issues efficiently and ensuring high customer satisfaction.
Led sales efforts in call center, retail, and restaurant settings, monitoring performance metrics and optimizing processes.
Directed administrative tasks including inventory, supplier relations, and operational oversight.
LOS BERNARDINOS
Comprehensive administrative management of the restaurant, including inventory control and supplier coordination to ensure quality and operational efficiency., Negotiation of supplies and reduction of operating costs., Supervision of processes and in-store activations to enhance customer experience.
NETCENTER GDL
Daily management of customer service operations, ensuring compliance with targets and service level agreements (SLAs)., Coordination with service providers and technical support teams to ensure operational continuity., Monitoring performance metrics and analyzing data to optimize internal processes.
TELEPERFORMANCE
Provided customer support, managed sales, and followed up on client requests., Resolved issues efficiently in high-demand situations.
YEO PIEL
Support in daily operations and administrative tasks., Basic inventory coordination and material organization., Assistance in customer service and general team support.
BACHELOR’S DEGREE
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Supervised daily operations, in-store activations, and production workflows to ensure efficiency and quality.
ARTE EN VIDRIO
Provided customer service and supported both wholesale and retail sales., Organized and maintained the store, ensuring an optimal environment for daily operations.
SUBWAY
Managed production processes and provided direct customer service in a high-turnover environment., Maintained work areas and supported daily operational activities.
