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Carolyne

Administrative & Operations Professional with 12+ Years in Support Roles

Video resume

administrative and operations professional
Caroline Hishimi is an administrative and operations professional with over 12 years of experience supporting teams through scheduling, coordination, and communication. She enjoys helping teams stay organized and is excited about contributing her...

Contacto

Nairobi, Nairobi County, Kenya
Disponible en CazVid
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Competencias

Calendar & Schedule ManagementExpert

Managed schedules and coordinated meetings to ensure smooth daily operations across various organizations.

Customer Service & Client RelationsAdvanced

Handled client inquiries and maintained professional communication in banking, healthcare, and enterprise settings.

Administrative & Operational SupportExpert

Provided comprehensive administrative assistance including documentation, record-keeping, and workflow coordination.

Communication & Stakeholder EngagementAdvanced

Facilitated effective communication between departments and with clients, enhancing team collaboration.

Documentation & Data ManagementIntermediate

Maintained confidential records and managed documentation efficiently across healthcare and financial services.

Educacion

Bachelor of Arts
Daystar University
Diploma
UniAthena
Completed 2025
Diploma
Daystar University
KCSE
Chogoria Girls High School

Idiomas

EnglishFluent

Resumen

Caroline Hishimi is a dedicated administrative and operations manager based in Nairobi, with 12+ years of experience. She excels in scheduling, coordination, communication, and maintaining confidentiality. Passionate about supporting team efficiency, she aims to contribute her skills to a global...

Logros Clave

  • Supported team productivity through effective calendar management and meeting coordination across multiple roles.
  • Maintained confidential records and facilitated communication between departments in healthcare and banking environments.
  • Enhanced operational workflows and client relations in diverse sectors including healthcare, banking, and enterprise services.

Experiencia

Administrative Assistant

Ngatumek Enterprises Ltd & JLIANCO Kenya
Jan 2024 - Present

Coordinate internal meetings and maintain schedules to support efficient workflow., Manage client correspondence through email and phone, ensuring timely and professional responses., Organize appointments, meetings, and documentation for management and team activities., Maintain confidential...

Operations Officer

Kilimani Children Clinic
Oct 2021 - Nov 2023

Coordinated patient appointments and clinic schedules to ensure smooth service delivery., Assisted patients with administrative documentation, billing inquiries, and general support., Maintained confidential patient records in compliance with healthcare standards., Supported communication between...

Operations Officer

I&M Bank
Dec 2018 - Jul 2019

Assisted customers with banking service inquiries and administrative processes., Maintained organized records for reporting and internal documentation., Supported operational coordination to ensure efficient daily service delivery.

Operations Officer

Silmi Enterprises Limited
Jan 2014 - Dec 2020

Responded to client inquiries and coordinated operational activities., Managed customer orders, scheduling, and internal communication., Supported workflow improvements to enhance operational efficiency.

Intern

Feed the Children, Kenya

Administrative Support

Spinners Limited

Habilidades

Calendar & Schedule ManagementCustomer Service & Client RelationsAdministrative & Operational SupportCommunication & Stakeholder EngagementDocumentation & Data Management
Publicado en CazVid - 17 may 2026
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