Experienced customer service specialist with a demonstrated history of resolving inquiries and supporting clients effectively.
Delivered tailored customer support and issue resolution in call center environments.
Engaged effectively with customers through spoken and written communication.
Identified customer issues and provided timely solutions to improve experience.
Worked collaboratively with team members to meet performance goals.
Adjusted to different customer needs and evolving work environments.
Startek Inc.
Handled calls, Resolved issues, Answered questions to facilitate customer experience
Teleperformance
Provide expert and personalized customer support, Help clients choose products suited to their needs, Resolve inquiries and efficiently manage returns
Psychology Major
Diploma/Bachillerato en Ciencias y Humanidades
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