Cesar - Customer Service and Sales Representative with diverse skills in client interaction

Utilized effective verbal and active listening skills to understand and address customer needs.

Managed customer concerns to maintain satisfaction and foster positive interactions.

Balanced multiple customer interactions efficiently while meeting objectives under pressure.

Recorded and retrieved customer information accurately using various system interfaces.

Answering customer calls, resolving questions and problems., Offer different services to customers., Record information in the system., Achieve customer satisfaction objectives.