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Data Analyst with 3+ years experience in financial services
Contacto
Competencias
Applied statistical techniques to interpret complex datasets, supporting business strategies.
Used SQL for querying and managing large financial databases to extract insights efficiently.
Created dashboards and reports in Tableau and Power BI to communicate findings clearly.
Generated and maintained accurate financial reports supporting audit and compliance requirements.
Educacion
Resumen
Analytical professional with over 3 years of experience in financial data management, reporting, and visualization. Skilled in SQL, Tableau, and data cleaning to support business decisions.
Logros Clave
- Developed dashboards that improved reporting efficiency by 25%, supporting decision-making processes.
- Led data cleaning projects ensuring 99% accuracy in financial databases over a year.
- Collaborated with cross-functional teams to implement new analytics tools, reducing manual work by 15 hours weekly.
Experiencia
Customer Care Advocate
Provide assistance to senior citizens regarding medical coverage and prescription concerns., Manage insurance claim disputes to enhance user experience and satisfaction., Core skills for this position have been helping patiently, excessing empathy, to become an advocate., Safeguard the company’s image and the perception the affiliates have of us.
Customer Service & Inside Sales Representative
Handled claims and shipment tracking for UPS., Advised potential clients on optimizing their package management., Analyzed sales performance, identifying risks and opportunities., Ensured client satisfaction and retention through technological solutions.
Operations Assistant Manager
Supervised operations in five offices across Central America., Co-managed IT infrastructure and network systems., Trained staff and sales executives on retention programs, internal policies, and technology tools., Managed inventory (SAP), worked to meet several countries regulatory compliance for skin care products and monitored/control technology assets.
Operations Assistant Manager
Supervised projects and operational staff., Managed and supervised the manufacturing process of our waterproofing product., Managed inventory and supply chain logistics for multiple projects simultaneously., Maintained and strengthen client and supplier relationships.