Este perfil está escrito en inglés
Switchboard Operator
Demonstrated experience with Organizational skills.
Demonstrated experience with Time Management.
Demonstrated experience with Strategic Thinking.
Demonstrated experience with Customer service.
Demonstrated experience with Computer literate.
Switchboard Operator open to new opportunities
Take incoming customer calls.. Handle executives calendar, Diary management, Filing documents, Correspondence, Document production, Handling inboxes and follow ups.. Ran errands.. Make calls to clients to sell our services.. Answering queries any client’s needs.. Being fast on a computer/ Computer literate.. Great communication skills.. Source candidates for my executive for the company and place them in certain roles in the company.. Building a data base.. Emailing and calling to bring in business.
Make sales appointments with clients.. Discover how to market services to new clients.. Selling services and solutions offered by the company.. Maintain and grow a strong client base.. Respond to new and current client complaints as well as service enquiries.. Representing the company’s brand and values.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.. Having the knowledge about jewellery and to give your customers a WOW experience and to make the sales easier by convincing them by going into depth about jewellery.. Stocktake and IBT’s.. Answered incoming calls to assist clients.. Knowledge on the history of the company.. Knowledge on facets, plating, settings, cuts, shapes and how to create a look.. E-learning courses.
Set out merchandise each morning for displays in the windows to look appealing.. Sending and receiving parcels and packages, couriering, filing, manually drawing up quotations and valuations for customized jewellery, valuations for insurance purposes, managing the stock list and updating it every day.. Answering calls and assisting clients on phone.. Knowledge on fine jewellery such as Gold, Diamonds, Moissanite, Gemstones, Silver, Kruger Rands (Testing Kruger Rands).. Calculations for Gold, Silver and Diamonds.. Testing Diamonds and Gold.. Keep in connection with gold smiths regarding customised items and for quotations.. Jewellery sales.. Calculate each item and Diamond and price all the jewellery.. Handle stock take.. Drawing up quotations and valuations for clients.